Privacy Policy
Last updated: August 2026
1. Who We Are
SkyTrainings ("we", "us") is an online IT training platform based in Bengaluru, India, serving students and professionals in India, the United States, United Kingdom, Europe, and the Middle East. This policy explains how we collect, use, and protect your personal information when you use skytrainings.in.
2. Information We Collect
- Contact details you submit via our forms: name, email, phone number, course interest, and message
- Enrollment and communication history related to courses you enquire about or join
- Approximate location (country, region, city), derived automatically from your network connection when you visit the site
- A random identifier stored in your browser (not tied to your name or account) used to recognize repeat visits and record which course pages you've viewed
- Referral source and marketing campaign data (e.g. which link or ad brought you to the site) if present in the URL you arrived from
- Information you provide when contacting us via WhatsApp or email
3. How We Use Your Information
- To respond to enquiries and provide information about courses
- To deliver course content, batch schedules, and student support
- To send updates about courses you've expressed interest in (you can opt out anytime)
- To improve our website and course offerings
- To comply with legal obligations
4. Cookies & Similar Technologies
We use a small number of first-party cookies and browser storage to run the site — for example, remembering your region for currency display, keeping you signed in to the admin area if you're staff, and the anonymous visit-tracking identifier described in Section 2. We do not currently use Google Analytics or third-party advertising cookies; if that changes, this policy will be updated first. You can disable cookies and browser storage in your browser settings; some site features (like localized pricing) may not work correctly without them.
5. Third-Party Services
We use trusted third-party services to operate our business, including Google Sheets/Workspace (data storage), email delivery providers, and Meta (Facebook/Instagram) for lead-ad integrations where enabled. These providers process data on our behalf under their own privacy and security terms.
6. International Data Transfers
If you are located in the EU, UK, or elsewhere outside India, your information will be transferred to and processed in India and other countries where our service providers operate. We take steps to ensure your data is protected consistently with this policy wherever it is processed.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or receive a copy of your personal data, and to object to certain processing (including marketing). EU/UK residents have these rights under the GDPR/UK GDPR. To exercise any of these rights, contact us at info@skytrainings.in.
8. Data Retention
We retain personal data for as long as necessary to provide our services and fulfil the purposes described in this policy, or as required by law, after which it is deleted or anonymized.
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
11. Contact Us
Questions about this policy or your data? Email info@skytrainings.in or reach us via the Contact page.